MingleMic does not ship physical goods. All purchases are digital services delivered electronically through our website.
1. Shipping methods & associated costs
- Shipping method: Digital / electronic delivery only (no courier, post, or logistics partner).
- Associated shipping cost: ₹0 — there is no shipping fee, packaging charge, or delivery charge on MingleMic.
- Wallet recharges and platform credits are delivered to your MingleMic account over the internet after successful payment.
- We do not offer cash on delivery (COD), express courier, or standard parcel shipping because we do not sell physical products.
2. Estimated delivery times & factors affecting them
- Estimated delivery time: Instant to a few minutes after successful payment confirmation.
- In normal cases, prepaid wallet credits appear in your account immediately after the payment gateway confirms success.
- Factors that may affect delivery time: payment gateway processing delays, bank/UPI confirmation lag, poor internet connectivity, browser/device issues, or planned platform maintenance.
- If credits are not visible within 30 minutes of a successful payment, contact support with your order / payment ID. We aim to investigate within 1–2 business days.
3. Order tracking options & instructions
- There is no courier tracking number because no physical package is shipped.
- How to track your digital order:
- Sign in to your MingleMic account and open Wallet.
- Check your updated wallet balance and recent transaction history for the recharge entry.
- Keep your payment / order ID from the payment confirmation for support reference.
- If the transaction is missing, email support@minglemic.com with the payment ID, amount, date, and registered phone/email.
4. Shipping address
A physical shipping address is not required and is not used for delivery. We do not ship to any postal address. Account contact details are used only for support, verification, and legal purposes as described in our Privacy Policy.
5. International shipping
Not applicable. MingleMic does not provide domestic or international physical shipping of any kind.
7. Changes to this policy
We may update this Shipping Policy from time to time. The “Last updated” date at the top will change when we do.