This page explains how MingleMic users can request that their account and associated data are deleted.
How to delete your account
Option 1 — In the MingleMic app or website (fastest)
- Sign in to MingleMic with the account you want to delete.
- Open Settings (app: Profile → Settings).
- Tap or click Delete account.
- Type DELETE to confirm.
- Your account is removed immediately after confirmation.
Option 2 — Email request
- Email support@minglemic.com from the phone number or email registered on your account.
- Subject: Delete MingleMic account
- Include your registered mobile number (and email, if you added one) so we can verify the request.
- We process email deletion requests within 7 days after we verify it is your account.
Data that is deleted
When your MingleMic account is deleted, we remove:
- Account profile (name, phone, email, photo/avatar, bio, gender)
- Login credentials and Google Sign-In link for this account
- Wallet balance, recharge history, and spending records
- Call history and Call Partner earnings records for this account
- Private messages and conversations
- Ratings you gave, and host application data if you applied
Data that may be kept
Some records may be retained where required for law, fraud prevention, tax, or dispute resolution, typically for up to 180 days (or longer if a legal hold applies):
- Payment processor records (for example Cashfree) for completed recharges and payouts — we do not store full card numbers
- Limited security / abuse logs (IP, device) if needed for safety
- Records we must keep under applicable law
Other users may still see past call or chat history on their side until those accounts are also deleted.